San Francisco Campus for Jewish Living.

Ms. Terese Lawler, manager of Resident Financial Benefits, of the Jewish Home, San Francisco, has been the consummate professional. I reached out to Ms. Lawler requesting assistance with explanation of services at the Jewish Home when my mother was transferred from the Rehabilitation Center to the Long-Term Care Facility. She provided a list of services, contact information, and guided me in navigating through several Directorates within the Jewish Home Organization. There have been MANY occasions where I have requested her counsel, to include the weekends and after hours; she ALWAYS responded with a detailed explanation in a timely manner. Ms. Lawler is a model employee who not only is competent but displays the dedication, compassion, commitment, and enthusiasm that helps family members during these difficult and confusing times during the care of their family member. She's a true ambassador for the Jewish Home.

Response from the organization

3 weeks ago Thank you for sharing your experience, Ms. Eoff, and for recognizing Terese's exceptional support. Navigating care transitions can be overwhelming, and we're grateful that Terese provided the guidance and responsiveness your family needed. Your kind words mean a great deal, and we will share them with Terese and our team. We appreciate you entrusting us with your mother's care.

"Hello, what a great experience my mom and I had in the Jewish Home rehab center. My mom is 84yo. Almost blind with medium level of dementia woman was admitted to a rehab center after a surgery for her fractured neck of the hip. The whole facility is sparkling clean. Single occupancy room was with a large window and roomy. The room has a bathroom and a very well-equipped shower. Every possibly needed price of equipment was available. The staff are professional and polite. Our cleaning lady Caroline is amazing with a very humanistic and warm personality. Special thanks to a physical therapist, TJ and Occupation Therapist Kimberly. Case manager Brenton is very helpful and organized. He gave us great tips for a future care. We felt supported all 2 weeks while being there. Jewish home rehab center is the best place to be in the circumstances like my mom had. Sincerely, Emma and Izella Rozenfeld."

Response from the organization

4 weeks ago Thank you, Emma. We are grateful for your trust and so pleased that you and your mother felt supported throughout her stay. Your kind words mean a great deal to our team.

As soon as you walk in the campus you meet very friendly,professional, respectful and supportive staff. I would like to highlight Mr Wilbur Kane who is trying to go above and beyond his regular responsibilities. Thank you very much,Wilbur!

Response from the organization

3 weeks ago Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you felt welcomed and supported by our team. We especially appreciate your recognition of Wilbur Kane, his dedication reflects the spirit of our campus. We’ll be sure to share your compliments with him.

There are very helpful security guys here. Smile and be pleasant as this will be mirrored.

This facility had 10 complaints just last week with department of Public health and 2 were from me and were substantiated. If you send your love one here you need to be present on a daily basis and ask questions. But to be honest not even doing that helped my love one. We were there every single day. He died due to severe constipation and collapsed lungs. The doctors did not catch the issues or treat the issues in time. I would like to add that neither the CNA’s, LVNs or RNs noticed my loved one’s stomach was extended due to severe constipation. No one at this facility did their job or had the caregiving qualities needed for this important and vital work. If you can please find another place.

Response from the organization

3 weeks ago Ms. Labrado, we are deeply sorry for the loss of your loved one and appreciate you sharing your experience. While we are proud of our 5-star CMS rating, we understand that your experience did not reflect those standards. We take your concerns seriously and welcome the opportunity to speak directly with you at 415.562.2528.

The most wonderful and loving and caring incompetent place I've ever been! I am so lucky

This place feels a bit dated as a facility, and pretty institutional, however the care is compassionate and the staff are kind/caring. They have a lot of patients, however so can't be with your loved one every minute obviously, but that being said, they make a really good effort to keep them comfortable and help them with the things they need like eating or drinking, changes, adjusting the room temps/lighting or other needs. The room had good air flow when the windows were open, which I think my Dad really appreciated. The food is just ok, but not much different than other food I've tasted at hospitals or other facilities. They are good about printing out the list of everything the patient is receiving. The rooms were pretty loud, however, with lots of sirens and noise from other units' patients blasting their iPads or TV's at full volume. If you close the door, however, it helps quite a bit. The food/beverage aid station is usually not far from the rooms so if your loved one wants something like a beverage it is easy to access. Visiting hours are 8am-8pm. The times I went there I didn't have to pay for parking, but I also walked or took the bus often. Be prepared to identify your loved ones' room number and check in at each visit. Occasionally I was given a meal with my Dad, which I really appreciated and thought was a kind gesture. The things these staff put up with day after day is quite commendable, so please be nice to those caring for your loved one.

Do not send your loved one to this Inhumane facility! They barely feed them, there are not the activities they print in their brochure! First hand four-day stay …

My mother spent a little over a month at the Jewish Home, and I cannot say enough good things about the staff on F3. They were amazing, attentive, and truly cared about their work. From day one, my mom felt supported and well cared for, …

I was in short term rehab here for 2 weeks and had a really good experience. The staff was super friendly and helpful, I had my own room with a big window, and the meals were very decent. I would definitely choose this place if I ever need to go back to rehab after an accident.

UPDATE: after 2 weeks here I have to update my 5-star review…my mom was fortunate enough to constantly have a family member by her side 24/7. The facility was kind enough to allow my dad to stay with her for two weeks. However…she needed a …

The staff were not in the room when I had to be administered medications every single time. They would just leave them in a small cup and leave the room. I could sense, could tell, and understand that I am not the only patient here and that there are other patients here besides me. However, I have an aspiration risk due to a mild swallow disorder that I have been diagnosed with. There were maybe one to three daytime shift nurses who did this. One specific nurse who did so repeatedly. Also, the initial day of discharge into the day after the initial discharge date, the RN, LN, and/or CNA continued coming into the room, persistently harassing me asking me when I am going to get picked up to go home. Personally, I would rate this place at a 0/5 or a 1/5.

They used to be the best. Sadly not anymore. My mom has been there for 12 years so my experience spans many years and many staff changes. Pandemic ruined the long term facility and in spite of yet another leadership change (which no one communicated about), things haven’t improved. They are good about taking notes during the care conferences, telling you “the right thing” and hiding behind compliance. Stay away from it if you truly care about your loved ones. “Compassionate caring” is only on the surface. They are stuck in the 20th century. Internet is slow, no online access to resident’s activities, no proactive communication/regular news letters, no family council. If you are not independent in terms of mobility - no fresh air for you as there is no staff to help take you outside. And not to forget - PARKING! You have to pay $15 to visit your loved ones during the week. Poor residents - instead of promoting the visitations so they don’t feel lonely, it is just the opposite with the parking situation. Simply sad.

Loving caring special medical professionals. Safe, a nice clean room. Healthy exercise. I was there once. I remember. Healing rehabilitation center. Waiting for date returning soon. Thats good......

Very hesitant at first but after 1 day I was sold Their professionalism , caring and wanting to help attitude can't be matched. The only drawback for me was the food. I'm a meat and potatoes guy however that …

Come in San Francisco