Hebrew Home Of Greater Washington.

The therapy department at Hebrew home is wonderful. I chose this facility specifically for the therapy department. I have had wonderful treatment the last 3 weeks and am incredibly grateful for the treatment I have received. I would recommend anyone to come here. The therapists are very friendly, qualified and professional.

Response from the organization

21 hours ago Hi, Rafeal. Thanks for taking the time to share your positive experience. We truly appreciate it!

Hi, Felicia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Response from the organization

22 hours ago Hi, Felicia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

My husband Jean is working with Lana, OT and Sukhi, PT and are so caring, funny and so motivating. They truly care about my husband recovery. They are two amazing ladies and the Jews Home is so lucky to have them.

Response from the organization

2 days ago Hi, Veronique. We are thrilled to learn that you had a positive experience with us!

My father was a patient on 2 North while he recovered from a surgery. My father is not an easy patient, however, he had a wonderful experience at Hebrew Home of Greater Washington! The care he received from the entire team was outstanding. From the clinical team to the dining and housekeeping team - each treated my father with respect and developed a relationship with him while he was there. I will not hesitate to recommend Hebrew Home and I am happy to share this five star review! Thank you team.

Response from the organization

4 weeks ago Hi, Paula. Thank you so much for leaving us a stellar review!

My uncle has been at the Hebrew Home of Greater Washington since November 2026, and we are displeased with the level of care he is receiving. A few specific issues: * He is supposed to receive "rehabilitation" (physical therapy) every weekday. As best we can tell, and from what he reports, it rarely happens. We're going to look into billings to see if they're charging for services not rendered. * We get the runaround whenever we ask about his care. For example, when I ask about him getting "rehabilitation" services I get different responses from different people at different times. Most recently I was told by the charge nurse that it's not her domain so she doesn't know anything about it, that I could talk to the people in that department if I see them, but she doesn't know how I can contact them. She doesn't know a phone number and she doesn't know if they have email. * His prescription glasses have been missing for the past two weeks. The empty case is still in his room. No one on staff knows anything about this. I was told that they don't touch his glasses, only he touches his glasses, they're not even allowed to touch his glasses at all. He's bedridden, so I'm not sure how they could've left the room if only he touched them. * He is never dressed. Every time we visit, no matter what time of day, no matter what day of the week, he is wearing just an undershirt and a diaper. We've bought all new clothes for him, so he has pants, shorts, sweatpants, and sweat-shorts all hanging in his closet. They've gone untouched. * Staff isn't taking him to the bathroom. He has two urinals hanging from his bed. These spill, so the room always smells of urine. Yesterday was the worst it has been. It appears he had to empty a urinal into the trash can next to his bed. *Whenever I suggest contacting staff (to help him to the bathroom, to empty a urinal, to help him make a phone call, to help him turn on or off the TV, etc.) he is very opposed to doing so. He implores me to NOT bother them. He genuinely looks scared. Why I gave 2 stars, not 1... on the positive side: * He gets a fresh cup of water every day. Staff writes the date on the cup each day. * Staff changes the lidocaine patches on his knees each day. They write the date on these too. In summary: We do NOT recommend the Hebrew Home of Greater Washington.

Response from the organization

a month ago Your concerns are noted. Our team will be reaching out to you to discuss them further.

My mother was a patient here for rehabilitation from a fall suffered at home in October/November 2024 on the recommendation of a hospital social worker and research on government websites. Their staff were consistently unhelpful and their psychiatrist pumped her full of psychiatric drugs to keep her docile at the facility. She not only suffered adverse effects from these drugs, but also contracted pneumonia from the facility for which she needed to be transferred to another hospital. She subsequently refused to eat or cooperate with hospital staff and was never the same. She died in an assisted living facility within a month. Hebrew Home’s administrative staff were more concerned with getting her transitioned to their elder care facility at substantial cost rather than treating her medical problems during her time there and I will never forgive them for that. Their medical facility is a mess and the staff is clueless. Please avoid getting your loved ones care here. I will never stop regretting the choice I made when my mother needed care the most.

My mother‑in‑law, Patty, was admitted to Hebrew Home after having her entire kneecap replaced. We expected a safe, supportive first night of recovery. What she experienced instead was neglect, discomfort, and a complete lack of compassion in the 15 hours she was there. Yes, 15 hours!!! She arrived in the late afternoon and was served a cold hotdog and cold tater tots for dinner. The bed she was assigned had almost no padding — I sat on it myself, and it felt like a thin pad over hard metal. She told staff she was in pain, and the only relief she received was a Tylenol around 3 AM. She struggled to sleep all night. The environment made everything worse. She was placed in an area where she could hear pots and pans clanging, phones ringing, and constant noise from the staff desk. Anyone would have trouble resting in that setting, let alone someone fresh out of major surgery. She actually cried in front of me as she was telling me her experience. I’ve known his woman for 15 years and she’s never cried in front of me before. I was pretty upset. My wife has worked in healthcare for almost 20 years. She knows what great caregiving looks like — and she knows what poor caregiving looks like. She’s seen firsthand how some overnight caregivers will show up, grab a blanket and pillow, and find a place to sleep. Others do the bare minimum and avoid interacting with patients unless absolutely necessary. Unfortunately, the caregiver assigned to Patty overnight fit that latter pattern. She admitted to checking on Patty only twice — once when my wife visited, and one additional time. That was it. She didn’t show urgency. She didn’t show attentiveness. She didn’t show confidence. She came across as someone scared to do her job, scared to interact, and overwhelmed by basic responsibilities. Patty felt completely on her own. She even had a slip and slight fall while trying to use the bathroom by herself. This is a woman who knows how to ask for help — but after feeling ignored, she tried to manage alone. When I arrived before sunrise to pick her up, I spoke to the same caregiver. After I expressed my concerns, she simply walked away after giving a half assed apology. No “let me get paperwork.” No “let me help you get a wheelchair.” I had to go into the hallway, find a wheelchair myself, and figure out the clamps on my own. This isn’t our first bad experience here. My father‑in‑law stayed at Hebrew Home in early 2025 after breaking his hip. He had mostly good interactions, but there were still a few moments of poor care that had to be escalated. We tried to give the benefit of the doubt. We tried to believe things would be better this time. They weren’t. After two experiences like this, I promise you — there will not be a third. Twice burned is more than enough. The saddest part is that Patty originally wanted physical therapy to come to the house. We weren’t sure she’d be able to handle the 20 stairs in our home after major knee surgery. But once we got her home just now, she climbed those stairs slowly but steadily. She made it to her room, where she has everything she needs — a fridge, a microwave, and us. And the look my wife and I gave each other said it all: We absolutely made the right decision getting her out of Hebrew Home. Caregiving is more than a job. It’s compassion. It’s attentiveness. It’s basic human decency. When someone recovering from major surgery feels forgotten, uncomfortable, and unsafe, something is seriously wrong. If you’re considering this facility, please ask detailed questions about overnight care, noise levels, sleep aid assistance, special requests in regards to overnights and staff, and how often staff check on patients. No family should have to go through what Patty went through. You’ve been warned!

Response from the organization

a month ago Thank you for bringing this to our attention. We are disappointed to learn about your loved one’s experience. A member of our leadership team will be reaching out to them directly to address their concerns.

RUN! absolutely terrible .. take your loved one somewhere they will be treated as humans! this place is full of do nothing nurses and assistants with nasty attitudes! 0/10 would NEVER RECOMMEND!

They have excellent staff and do a great job taking care of the residents.

Response from the organization

2 months ago Hi, Ralph. Thanks for taking the time to share your positive experience. We truly appreciate it!

Hi, Dominic. Thank you so much for rating your experience with us so highly!

Response from the organization

3 months ago Hi, Dominic. Thank you so much for rating your experience with us so highly!

Hi, Cheryl. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Response from the organization

4 months ago Hi, Cheryl. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Not hegine at all.

Response from the organization

4 months ago We apologize for falling short of expectations. Your concerns matter to us. Please contact us at (301) 770-8366 to discuss.

I will continue to post my reviews, why because I am still mourning from the loss of my grandmother due to neglect! If your co-worker is not doing their job, they need to be reported. My grandmother had about 3-4 UTIs while at Hebrew Home and end up dying from an UTI during COVID. Every time she gets an UTI the staff is unaware and does not want to take an UTI test ($money$) until my grandmother is bed ridden and can no longer, talk, eat or drink because she went into septic shock for an untreated UTI (3-4 times this happened). Every time this happens, us as family members have to make Hebrew Home call the ambulance. They will not to do it on their own. Once I was asked why do they need to call the ambulance, someone is coming to do an x-ray, I asked them for what, and they said, she is coughing she might have pneumonia. I said, no, she does not have pneumonia. I come to Hebrew Home every day and I have not heard her cough. If we as a family inform them, that we think she has an UTI and her health is declining, they will ask us why. Like we know his person better than all of you but yet still they decline our requests, every single time. How can staff and doctors be around a person all the time and not see a decline in the persons health and DO NOTHING. Do we have to wait until she is bed ridden, cannot talk, cannot eat or drink every single time to the point that she is dead. She is dead because we could not go to Hebrew Home and tell them what to do this time. They are pathetic and I would never recommend them. Sincerely granddaughter! Once you get to a certain age, these people do not care about a humans life or well being. Protect your FAMILY!

I have not left yet, so I'm not sure of the price I paid. I am on Medicare.

Response from the organization

8 months ago Hi, Myra. We are thrilled to learn that you had a positive experience with us!

I was a rehab patient several times in Hebrew Home. Staff, by and large was excellent. Five Stars From Me! Room spacious pt and OT staff were the best. Hebrew Home has a reputation for great pt and OT. Alyssa Parness OT. Was excellent, and very patient.. food was very good, too.

Response from the organization

9 months ago Hi, Helene. Thank you so much for leaving us a stellar review!

My mother recently began her rehabilitation at Hebrew Home of Greater Washington, and I have been genuinely impressed with the care she is receiving. The physical and occupational therapy teams are exceptional, patient, attentive, and deeply invested in helping their patients make real progress. The nursing staff show sincere compassion and take the time to ensure comfort and dignity, while the administrative staff are organized, communicative, and professional, which has made the entire process smoother for our family. I have noticed that many rehabilitation facilities send review requests for routine visits or short stays, which can make their online ratings look higher than the actual quality of care provided. A lot of these reviews focus on superficial details. If you want to understand how a facility truly performs, look at their state inspection reports and quality metrics. Hebrew Home of Greater Washington consistently scores well on both, which reflects the strong leadership, dedicated staff, and genuine commitment to patient recovery that I have seen firsthand. If you are looking for a rehabilitation center where therapists are actively engaged with their patients, families are kept informed, and care coordination is excellent, Hebrew Home stands out as one of the few that delivers substance over appearance.

Response from the organization

9 months ago Hi, Amond. Your feedback is highly appreciated. Thank you for the review!

A multi cultural group of dedicated and diligent people who are working hard to improve the most vulnerable people’s daily life and the communities.

Response from the organization

10 months ago Hi, Yanping. We are thrilled to learn that you had a positive experience with us!

The Hebrew Home has asked me to delete the review, below, that I recently posted. It's true that once reading this review and beginning this morning, August 19, 2025, management has been responsive to the concerns I raised, although it has …

It feels like they're trying to hold my mom hostage there for her money...She wants to be discharged and its her right to. The social worker with all the strange tattoos is very rude and I feel like she tries to intimidate me and my mom …

Very limited vegetarian menu, which seems impossible for a kosher kitchen