Hebrew Rehabilitation Center - Boston.

On behalf of my family, I want to express our deep gratitude to The Hebrew Rehabilitation Center staff for the exceptional care of Boris Nabokin which he received while residing on unit 2 Berenson West. All the staff on this unit was very professional, caring, and accommodating to his needs. Especially, we’d like to acknowledge the following nursing staff Nadejda Lurii (charge nurse), Alexander Kamenetsky, Lyudmila Birbrayer (nurses), and Rodica Bet (nurses aid) who shown exceptional kindness, patience, and comfort to him and our family during a difficult time. Knowing that he was safe and valued in your hands brought our family immense peace of mind. We are forever thankful for your dedication.

Response from the organization

5 days ago Nelly, thank you so much for sharing this heartfelt review. We're deeply moved to hear about the exceptional care Boris received on Berenson West, and we'll be sure to pass along your kind words to Nadejda, Alexander, Lyudmila, and Rodica. Knowing your family felt peace of mind means everything to us. Thank you for trusting us with his care.

Thank you, FAITH, for taking the time to leave us a 5-star rating — we truly value it!

Response from the organization

2 months ago Thank you, FAITH, for taking the time to leave us a 5-star rating — we truly value it!

We’re so pleased to see your 5-star rating, Ilean! Thank you for taking the time to share it.

Response from the organization

3 months ago We’re so pleased to see your 5-star rating, Ilean! Thank you for taking the time to share it.

Thank you for the 5 stars, Chuck! We’re glad you had a positive experience with us.

Response from the organization

3 months ago Thank you for the 5 stars, Chuck! We’re glad you had a positive experience with us.

My father was sent here from the hospital. They told me I can fill out his paperwork as he is not able to and I am not legally responsible for payment. Now I am receiving a bill under my name for his care. He receives SSDI where they should be getting paid from but yet I am still getting a bill every month!? where is his money going ? When I call no answer. I leave voicemails no one calls back. I also email and no answer. It’s been 5 months now and have a bill of thousands of dollars under my name. Only gave 2 stars for the dialysis team they are great, attentive, caring, compassionate especially Hannah.

Response from the organization

3 months ago Vanessa, we are sorry to see this review. We have elevated this internally and someone from our management team would like to contact you to follow up. Please email your contact information to us at info@hebrewseniorlife.org and we will be in touch. Please keep in mind that this forum isn’t private/confidential or HIPAA compliant and therefore PHI should not be posted here.

Around 12:30am on 3/27/26 I was making a delivery to this place, I called the hospital to reach out security, there was two security officers and both refused to leave their chair to open the receiving door to let me in, they were too lazy and made me come through the main entrance go in the hospital and open the door myself. I believe after hours it is the security job to send someone to open the receiving door for the delivery drivers, this is unacceptable.

Response from the organization

4 months ago Cesar, thank you for your feedback. We’re sorry for any confusion or frustration during your visit. For after-hours deliveries, drivers are asked to use the B1 entrance so our security team can assist and maintain proper access procedures. We appreciate you bringing this to our attention.

It’s true that the employees make the place shine! I had a good experience with staff member Debra Friday on the 2nd flr. She was friendly and welcoming. Debra smiled while looking up the patient’s name, then gave me the info I needed. She was helpful and shined with niceness! Thanks Debra 🙂 - you’re AWESOME! …

Response from the organization

7 months ago Crystal, thank you for the wonderful five-star review and for taking the time to recognize Debra’s warmth, professionalism, and great work. We’ll be sure to share your kind words with her and with our management team. Thank you again!

Thank you for the 5-star rating, jose! Your support means a lot to us.

Response from the organization

a year ago Thank you for the 5-star rating, jose! Your support means a lot to us.

We appreciate the 5 stars, Julio! It means a lot to our team.

Response from the organization

a year ago We appreciate the 5 stars, Julio! It means a lot to our team.

Complete lower level smells of mold

Response from the organization

a year ago Hi Nancy, thank you for bringing this to our attention. We’ve shared your feedback with our facilities team, who are actively looking into it. We take all concerns seriously and want to ensure a safe and comfortable environment. If you’re open to sharing more details or your contact information, please email us at info@hebrewseniorlife.org so we can follow up directly.

Thank you for the 4 stars, Mimi! We’re glad you had a positive experience with us.

Response from the organization

a year ago Thank you for the 4 stars, Mimi! We’re glad you had a positive experience with us.

Hi Oleg, thank you for your review. If there’s anything specific you’d like to share about your experience, we’d appreciate the opportunity to listen and learn. Please feel free to email us at info@hebrewseniorlife.org if you’d like to connect.

Response from the organization

a year ago Hi Oleg, thank you for your review. If there’s anything specific you’d like to share about your experience, we’d appreciate the opportunity to listen and learn. Please feel free to email us at info@hebrewseniorlife.org if you’d like to connect.

The food stinks Update: they always say "we'll look into it" and they never do. That's what they do.

Response from the organization

2 years ago Thank you for your feedback. We’re sorry to hear about your experience. We’ve escalated your concern internally, and we’d be grateful for the opportunity to learn more and to address your concerns. If you’re willing to talk with someone from our management team, please email your contact information to info@hebrewseniorlife.org, and we’ll be in touch. Again, please accept our apologies.

A friend of mine is there. He is a gentle, kind, low maintenance man who never complains - that is, until he became a resident here. If he is making critical comments, I know it must be very bad. The CNA is rough and abusive. His legal rights are routinely violated (for instance, his right to go to bed when he wants to - he is forced to lie in bed for 12 hours a day, which causes his bed sores to grow worse). They lied to him before he agreed to become a resident, promising physical therapy, which he almost never receives. He has been there over a month and has yet to be seen by a doctor. The food is so bad he can barely eat it, and he would have starved to death by now if we didn't have outside food delivered to him. This place is a hellscape that provides little to no care and has made my friend wish for death as an escape. Update: They have not managed to kill my friend yet, but the level of neglect and abuse is is consistently nightmarish. The cna is rough and has injured him. They ignore him when he speaks, they snatch his food away and throw it in the garbage, they ignore all of his requests to go to the bathroom, and when they do bring him to the toilet, they will leave him hanging there for hours while he yells for help. When I complained about him being injured, they denied it and retaliated by treating him even worse. There is no point in complaining to the staff, as it will only cause them to increase the neglect and abuse.

Response from the organization

3 years ago Peter, we are sorry to see your review and have elevated this internally. If you would like to speak with someone on our management team, please send your contact info to info@hebrewseniorlife.org, but please understand that we would not be able to discuss your friend's personal health information without his consent.

Thanks for the 5-star review, Amy!

Response from the organization

2 years ago Thanks for the 5-star review, Amy!

If you care anything for your relatives "Do Not" place them in the Hebrew Rehab facility. Relative's personal clothing we shipped to her... gone, her jewelry... disappeared. TV and two phones... gone. When our auntie passed, we were told to come and retrieve her belongings. After getting back to hotel, we oped boxes to worn and filthy clothing belongings to both male and female residents. The very nice clothing mailed to her over the year are gone! Staff very defensive when asked about our aunt's belongings.

Response from the organization

2 years ago Thank you for reaching out, and we are so sorry to hear about your experience. We’ve elevated this internally, and someone from our management team would like to contact you to address your concerns. Please send your contact information to us at info@hebrewseniorlife.org, and we will be in touch.

My Mother was there for 8 + years The people and Staff at the Berenson Building 3th and 4th Floor were Great, Caring and informative. They took GREAT Care of my Mother. Wish I could say the same about the 4th floor Burger

Response from the organization

2 years ago Thank you for sharing your experience with us. We are delighted to hear that your mother received great care on the 3rd and 4th floors of the Berenson Building. However, we're sorry to hear about the concerns you raised regarding the 4th floor of the Berger Building. We’ve elevated this internally and someone from our management team would like to contact you to address your concerns. Please send your contact information to us at info@hebrewseniorlife.org and we will be in touch. Your input is invaluable to us.

A few years ago, when my mother was here, the experience was dreadful. Pressing the call button often yielded no response, and sometimes, the hallways were devoid of nurses. Despite my mother's battle with cancer and intense pain, …

Response from the organization

2 years ago Shai, we are sorry to see this review. We have elevated this internally and someone from our management team would like to contact you to follow up. Please email your contact information to us at info@hebrewseniorlife.org and we will be in … More

My brother had 3 unwitnessed falls. 1 nurse 15 high maintenance patients. He passed in September 2022 DO NOT RECOMMEND!!!

Response from the organization

3 years ago Hi Joseph, We are sorry to see your 1-Star review with us. We'd love to address your concerns. Please email your contact information to us at info@hebrewseniorlife.org and we will be in touch. Please keep in mind that this forum isn’t private/confidential or HIPAA compliant and therefore PHI should not be posted here.