Sound Generations.

This service isn't worth the hassle of having to stand at the grocery store for over an hour AFTER you are finished shopping letting your cold items go warm, your frozen items melt and your legs so fatigued from standing they are shaking because you requested an hour (an hour including transport time) and they won't come to pick you up for an hour and 45 minutes. I've used this service approx 5 or 6 times and not once have they ever been able to to give me the time slot I've requested even when I have requested weeks in advance. I get they are free but leaving disabled people to stand for over an hour is ridiculous. I would prefer they contact me and say they are unable to do it that day and schedule me for a day they ARE able to rather than waiting until the very night before to message you that, sure, we'll take you but you'll have to stand around (literally) for over an hour. Oh and them not contacting you until the very night before is totally inconsiderate when you have put forth the effort to give them advance warning. That said, the drivers I've met are the nicest of people.

Excellent services and good customer service

10/22/2025 -Transporter: Sofiya (CKH9535) provided me excellent transport services, her car was clean, well-kept and her customer service skills are excellent. Sofiya, you are much appreciated. Thank you 🌹

Great programs and staff

Extremely instrusive and ignorant health services ontaxt who stereotyped mr me and sent a fraudulent APS officer to me who did notbidentify himself as required by law and asked personal ques t ions incl phone nunbers ofmy family.. You're not helping anyone katy. I have contacted a civil rights attorney.

If I could give them a lower rating in 1 stars I would the problem was is that everything was great in the morning I took I took the the bus you know going there was fine that was lovely there was no incidents I was really early but you know I got there at 10:00 and anyway I was waiting waiting waiting for hours and hours you know after my after I went to the gym and lo and behold nobody showed up so I left took the bus fortunately my friend picked me up and you know a taco bell in seatac so fortunately I didn't have to you know take the bus all the way and hoof it up the hill and so anyway I called today thinking that well they're gonna come and get me right.

They should teach their drivers not to run red lights. Red means stop not slam the gas at Lander in SoDo. Someone might get hurt

I cannot express enough gratitude to sound generations for helping my parents, and continue to do so. They have helped with minor home repairs, from adding railings for safety to fixing outlets and adding an exterior gate. They are so so wonderful. They have also majorly helped with legal/home/medicaid concerns for free to protect my mom in the future. So grateful for their services. All the staff I have encountered are true gems.

Needed medical transportation to a doctors appointment and found Sound Generations through a referral. Set up an account by phone and scheduled the date. Got an automated call confirming the ride a week before. A couple days before the ride the driver called and got my ride information and locations. Seamless pickup and she waited for me to finish the appointment. Friendly cordial and patient driver doing saintly volunteer work. Made my day. Highly recommended.

Awesome

Well was just seeing if they provided help to disabled people but no only people over a certain age.

Meals on wheels is horrid. They never get my order correct and the food is disgusting. Most of it is cat food and food gone bad.

Elder peoples apartments

Sound Generations is a great non-profit offering many needed services and they have wonderful volunteers supporting their programs.

Apparently, Meals on Wheels has decided to add the Covid virus to their deliveries. We are in the second highest outbreak since the start of the pandemic, but the people delivering do not wear masks. They are serving a vulnerable populace. I have called repeatedly asking them to reinstate mask wearing for delivery and have received no response.

When their Meals on Wheels program works it is grand. When it doesn't it can spark disaster for a disabled elder. Right now trying to find out did my weekly order and mobile market requests go though for delivery Friday. Phone is busy all the time...I run out of food in 2 days. No call back to give them new debit card info they need. They are good people. But, something goes wrong with my account at the start of every year it seems. I had food security last year for the 1st time in my life. I am 68 years old. Now I am starting the new year food insecure again.....ebt cut 75%...health insurance dropped their frozen meals delivery without notice...Meals on Wheels is all I got left for affordable adequate food....It seems to be tradition to drop me at the start of each year...it is weird to realize my cat has food security when I do not... Next? Taper off all maintenance medication that requires taking with food...

Called looking for services and community resources. Took two days to get a return call. Spoke with Jay? He was rude uncaring. He was suppose to email me a list of referrals for housing snd food resources. I never received it.

Great Senior living building.